Support

[ Greetings ]

Welcome to SupTech LLC, a technical firm based in Hampton Roads, Virginia. We specialize in computer and network services, web design and web developement. We provide you or your business with all the tools required to thrive in this digital age.

Here at SupTech our motto is [ Superseding Your Technology Needs ], thats because it doesn't matter if what we do works, it only matters that it works for you!

[ Tech ] Pricing

**Cost to replace hardware varies based on parts, labor and shipping.

Diagnostics & Repairs
ItemIn StoreOn Site
Basic DiagnosisConducts a basic tests for the probable cause(s) of the issue(s) reported. $0 $0
Full System DiagnosisConducts thorough tests for the cause(s) of the issue(s) reported.$40$100
Software RepairService sold only with Advanced Diagnosis, fixes pre-existing software issues and failures.$70$130
Software Repair & TuneSoftware Repair + Full Tune-Up.$95$155
Full Tune UpCleans temp and jumk fils, optimizes system for best performance, removes trial and junk software.$40$120
PC Restoration (w/media)Re-installs: Windows OS, Essential Drivers, and pre-loaded software. **MUST provide valid product key AND recovery media OR OS install Disk$70$130
PC Restoration (no media)Re-installs: Windows OS, Essential Drivers, and pre-loaded software. **MUST provide valid OS product key.$100$160
Installations
In StoreOn Site
System BoardInstalls system board in accordance with MFR specifications$80$140
Hard DriveInstalls hard drive in accordance with MFR specifications$50$110
RAMInstalls RAM in accordance with MFR specifications$35$95
CD / DVD DriveInstalls CD / DVD drive in accordance with MFR specifications$45$105
Video CardInstalls Video Card in accordance with MFR specifications$35$95
Power SupplyInstalls Power Supply in accordance with MFR specifications$50$110
LCD ScreenInstalls replacement LCD Screen in accordance with MFR specifications$250$310
Network & Peripherals
Item**Network services do not include troubleshooting**In StoreOn Site
Network SetupFull router setup from box including cable, wireless, and security. Enables file and print sharing on 1 PC.$65$125
Additional Network Device SetupSets up an additional device on the network. No on-site charge if purchased with Network setup$30$90
Data BackupBacks up user data prior to service. Data is copied to an external storage device.$30$90
Peripheral SetupInstalls and sets up any device, i.e. printer, MP3 player, or digital camera.$45$105
Additional Device SetupAdditional system setup on peripheral device. **Only at time of Peripheral Setup Service**$30$90
Data RecoveryAttempts to recover data from damaged hard drives. $80 $140
Restore Disk CreationCreates a factory restore disk set for future recovery needs.$20$80
Software
ItemIn StoreOn Site
Anti-Virus InstallInstalls 1 copy of customer supplied anti-virus or MSSE$20$80
Software InstallInstalls 1 copy of customer supplied software$20$80

[ Web ] Pricing

Web Design
Web PageCost listed is for a single web page$100
Page ContentThis charge applied to web pages for which content is not supplied. Page content is defined as all text that appears on a web page.$30
Content Draft FeeSurcharge attached to page content fee, or alteration of supplied content. First draft of page content is free, each additional draft incurse this surcharge.$20
Web GraphicsThis charge applied only to graphics not supplied, graphics are defined as logos, or images that appear on a web page.$50
Graphic Drat FeeSurcharge attached to web graphic fee, or alteration of supplied graphics. First draft of web graphics is free, each additinal draft incurse this surcharge. $20
Page Links [ 4 or less ]A Page link is any graphic, item or text that directs the user to another page section, webpage or website. $0
Page Links [ 5 or more ]$30
Functional CodingUse of Jquery or similar technology to create interactive menus, and page sections. Cost listed is per item$50
Animation, shortUse of Flash or Glimmer to make banner add, item window, etc.$150
Animation, longUse of Flash or Glimmer to create an entire website or webpage$300
Web Development
Contact Form, BasicFrom includes Email, Subject and Message Fields.$50
Contact Form, AdvancedFrom includes Email, Subject and Message Fields, plus options for multiple recipients, CAPTCHA spam protection, and file upload$100
DatabaseBasic database with search functions.$150
Additional Database FunctionAny ammendments to the basic database. i.e. Calender, appointment book, styleing$70
CMS [ Content Management System ]Implementation of CMS technology, chosen from Wordpress, Drupal or Joomla$150
Designed CMSImplementation of functional coding into a CMS framework, this allows up to 3 CMS augmentations$200
SEO [ Search Engine Optimization ]Gets your website noticed by the search engines, takes your website from working to working for you.$100
E-CommerceThis is a great way to increase your web traffic. Great for 2 reasons, 1. increase revenue, 2. increase web traffic means incrased page rankings on search engines. $200
Additional Services
CMS TrainingComprehensive 2 hour training about your CMS website$100
HTML TrainingComprehensive 2 hour training about your HTML / CSS website.$100
Website BackupCreates a duplicate of all files used to create your website, great for web security.$30
Management Subscription
Monthly ManagementEnsures that website is well maintained, and up to date.$10
Web Update [ minor ]Updates or replaces existing website content at the request of the client. This is a single use service charge in addtion to our Web Management service.$30
Web Update [ major ]Updates or replaces existing content, and graphics upon request. Also includes adding new sections to pages, and adding new pages to your website, additional fees may apply. This is a single use service charge in addtion to our Web Management service.$50
Web Packages
CostSave
4 Page WebsiteThis package includes 2 graphics [ draft fee still applicable ], Content, Basic Contact Form, 1 Functional Coding, and SEO. Great for a small business looking to establish a web identity.$60032%
4 Page CMS WebsiteStandard package plus CMS of your choice.$72832%
8 Page WebsiteThis package includes 3 graphics [ draft fee still applicable ], Content, Advanced Contact Form, 3 Functional Coding, and SEO. Great for a business looking to branch out or set up E-commerce.$90042%
8 Page CMS WebsiteStandard package plus CMS of your choice.$100042%
12 Page WebsiteThis package includes 4 graphics [ draft fee still applicable ], Content, Advanced Contact Form, 4 Functional Coding, and SEO. Great for a business looking to branch out$110055%
12 Page CMS WebsiteStandard package plus CMS of your choice.$115056%
Templates
Rockstar:
demo
A livley, dynamic layout
Headliner:
Screenshot
A billboard style website, sure to capture attention.

[ Training Courses ]

In the upcoming future SupTech will be offering computer training courses. Each course is 2 hours in length, so it is easy to fit into a busy schedule. The courses that will be offered include Basic Web Design - where you can learn to create and view a real website from scratch, Advanced Web Design - Learn to create a stuning website using CSS and best web practices, and more to come!

Steven [ The Goods ]

Here at SupTech we pride ourseleves on our people skills, thats who we are, and well... thats who we work with.
We here at SupTech don't have clients, or custoemrs, or even guests; we have friends, and what some would call extended family.

I have given years of my life to the sales, and service industry because I like to talk to people - friends. When you work with a friend, you know it is work you can trust. We want to earn your trust, that is our way of doing business.

  • [ Proficiencies ]

  • Network Setup
  • System Maintenance
  • Peripheral
    • Maintenance
    • Repaire
    • Setup
    • Configuration
  • System Hardware
    • Repair
    • Replacements

Alan [ The Architect ]

Profile Compiling....

  • [ Proficiencies ]

  • Network Security
  • System
    • Security
    • Maintenance
    • Optimization
    • Diagnostics
  • System Maintenance and Optimization
  • Peripheral Setup and Configuration
  • Virus / Malware Removal
  • Hardware / Software
    • Upgrades
    • Repairs
    • Replacements
  • Autoit
  • MS-DOS / Batch

Bryan [ The Web Head ]

The web is a very fun place to be, in a sense it is like a digital playground, museum or theme park. Creating a web site is a very similar experience, and one that I believe should be shared witth the customer at every step. The reason is simple: it is your website. You should have a part in it's creation.

[ When you make a point, make one that everyone notices. ]

We strictly follow web standards and guidelines as set by Google, so that your page is recognized by the most popluar search engines. It isn't that your website works, its that your website works for you!

  • [ Proficiencies ]

  • HTML 5
  • CSS 3
  • Jquery
  • PHP
  • Photoshop
  • Glimmer
  • [ Ongoing Studies ]

  • MySQL
  • Wordpress
  • Drupal
  • Jumla
  • Illustrator
  • Flash
  • [ New Studies ]

  • Ruby
  • Ruby on Rails
  • JAVA

The Intern [ Could Be You ]

We are always looking for techincally inclined individuals, seeking to gain experience in their chosen field of study. We offer paid internship positions to college students who are near the end of their studies.

  • If interested please follow these steps:
    1. Contact us through our contact form.
    2. Send your messeage to the department you would like to intern with.
    3. In your message, let us know your availability, your meeting will be made at a time convenient for you.

We look forward to hearing from you

[ Portfolio ]

[ Contact Us: ]

By phone: [ 888 ] 224 - 5218

  • Customer Service ext: 101
  • Web Services ext: 102
  • Tech Services ext: 103

By email: support@suptechservices.com

Or by clicking the Support tag in the top right corner.

We look forward to hearing from you!!!